Unified Inbox
Every conversation, one timeline.
WhatsApp, Telegram, Messenger, and Instagram DMs — handled by your team from a single shared inbox. Multi-account per channel, smart routing, and full message history.
Multi-channel, single thread
Even if a customer messages you on three platforms, your team sees one conversation with one history.
Team transfer + internal notes
Reassign a chat with context. Drop internal notes the customer never sees. Real-time presence shows who is typing.
Smart queues + tags
Tags, statuses, and custom queues keep thousands of chats organized. Filter and bulk-act in one click.
Built for teams of 3 to 300.
Role-based access, auto-assignment by tag or load, online/away/offline status, quick-snippets library, rich media, WhatsApp-native formatting, and full audit trails.
app.easychatio.com/chat
0
Avg. response time saved
0
Chats per agent / day
0
Platforms supported
See the inbox in action.
Book a demo and we'll walk you through your actual workflow.