One inbox for every conversation.
WhatsApp, Telegram, Messenger — plus AI, campaigns, and your ERP, all in one place.
Integrations
Connect everything you already use.
Three channels. One inbox.
Meet customers where they already are.
WhatsApp, Telegram, and Messenger — unified in a single conversation timeline your team actually uses.
The Inbox
Every channel. One timeline.
Your team sees a single thread per contact, even when messages arrive from three different apps. No copy-pasting, no context switching.
- Multi-account routing, team transfer, internal notes.
- Quick-reply snippets, templates, rich media, message formatting.
- Tags, statuses, and queues keep thousands of chats organized.
AI & Automation
AI that sounds like your best agent.
Flow builders, per-channel AI assistants, voice agents, and a shared knowledge base — handle 80% of conversations without human intervention.
Bulk Campaigns
Reach thousands. Precisely.
Segment by tag, group, purchase history, or custom list. Schedule recurring sends. Attach ERP product images. Measure delivery in real time.
ERP Integration
Your catalog, inside the chat.
Send product cards with live price and stock. Cart links. Order status notifications. Post-purchase follow-ups — all triggered by your ERP automatically.
Team Operations
Orchestrate your whole team.
Auto-assignment, online/away/offline status, chat transfers, performance dashboards, and AI-based quality evaluations — built for teams of 3 to 300.
More features
Everything you need to run support & sales.
Beyond the headline features — these come built-in on every plan.
Voice Agent
Customers speak, Whisper transcribes, AI replies, TTS speaks back. Multilingual.
Tickets
Kanban board, SLA tracking, auto-routing by tag, priority levels, bulk actions.
Tasks
Team to-dos tied to tickets, due dates, reminders, checklists, assignments.
Team Chat
Internal channels alongside customer conversations. Online presence, typing indicators.
Tags & Segments
Multi-group membership, custom queues, bulk tag, filter thousands of chats in a click.
Role-based Access
Agents, supervisors, managers. Scope visibility by channel, tag, or team.
Consent & GDPR
Opt-out list, consent audit trail, export/delete on request. Egypt + EU compliant.
Multi-account
Run multiple WhatsApp / Telegram / Messenger accounts from one dashboard.
Why Easy Chat
The hidden cost of "just using WhatsApp Web."
Without Easy Chat
- ✗ Messages scattered across 3 apps and 5 phones
- ✗ No handoff between agents, lost context on every transfer
- ✗ Manual campaigns — no segmentation, no scheduling, no tracking
- ✗ Zero visibility into team workload or response times
- ✗ Customer history vanishes when an agent leaves
EasyChat
- ✓ All channels in one timeline per customer
- ✓ Smart auto-assignment, online/offline status, instant transfer
- ✓ Bulk campaigns with segmentation, recurring schedules, delivery reports
- ✓ Employee KPIs, AI-scored quality, real-time dashboards
- ✓ Full conversation history retained forever, exportable anytime
By the numbers
Built to scale with you.
What customers say
Real teams, real results.
Questions
Frequently asked.
Is there a free trial?
Which channels are supported?
Can I use my existing WhatsApp number?
Do you integrate with my ERP?
Where is my data stored?
What does the AI cost?
Can I cancel anytime?
Ready when you are
Start handling customers better — today.
Join hundreds of MENA businesses using Easy Chat. We'll reach out on WhatsApp within 24 hours.